求达人帮忙翻译,中翻英(个人简历)

5 years of large foreign funded enterprises well-known customer service, sales assistants and assistant manager of relevant working experience. Has a good team spirit, quick thinking and strong hands. There is good communication and coordination capacity, to deal with a very good colleague or a superior-subordinate the relationship between customers; have a stronger sense of responsibility and good work can be found to improve the link, and find ways for improvement, better efficiency; learning and adaptation ability, and can quickly adapt to the new environment, to acquire new skills .

Customer service components: the maintenance of the old customers, arrangements will be warehouses, shipping, tracking and so on, to liaise with other departments or colleagues abroad to deal with emergency cases, end customers complained. Based on customer requests for value-added services.
Sales support for parts: the development of new retail customers, potential customers to gather information, make rational use of corporate resources, coordination of other functional departments to develop to meet the needs of different customers different options and procedures, inquiry abroad to negotiate the offer to customers.
Assistant manager parts: the completion of a variety of weekly / monthly reports, as well as the complexity of the report from time to time; collating information, analysis of market dynamics, the production of speech materials to help managers (PPT, etc.); self-study and research a variety of system functions and has done training; planning organizations, customers activities; the management of other large and small affairs office.

Commissioner for customer service (customer service executive): handle all types of consulting inquiries, please call to arrange pickup appointment. To deal with the initial complaints, contact customers to deal with the issue of difficult cases.
Great Customer Service Commissioner (key account executive): to deal with major clients from consultation, complaints started to pick up all the problems, such as claims. Follow-up completed by cargo customer tracking reports regularly. To safeguard and maintain good relations with customers.
Complaint handling: listening to customers complain about the complaints, to appease customer dissatisfaction, the details of inquiries about the incident and formulate reasonable solutions. Cases the failure of the collection of services, analysis to find loopholes in the process to improve program management.
Letter on behalf of control (credit control agent): collate billing invoices, answering customer questions regarding billing, accounts receivable for the company, in producing simple financial statements, processing accounts written off in time.

你都在外资做5年了，经验应该很丰富的了，自己应该能轻松搞定的。
再说了，你用别人帮你翻译的，等面试的时候不还得自己用英文回答吗？记别人的东西肯定没记自己的东西容易记牢。慌张也不会忘！

1.
5 years well-known foreign enterprise customer service, sales assistant manager and assistant relevant working experience. Good teamwork spirit, quick thinking and practical ability. Good communication and coordination ability, can be very good deal with colleagues or clients subordinate relationship between, Strong sense of responsibility and good at finding the perfect job can be found, and the improvement methods, better improve work efficiency, Learning and adaptive ability is strong, can quickly adapt to the new environment and learn new skills.
2.
Customer service: maintain old customers, arrange the shipment, reserved, and other departments, or foreign colleagues handle emergencies, customer complain. According to the customer request to provide value-added services.
Sales support section: assist sales development of new customers, gathering information, reasonable potential customers use company resources, and other functions, coordinate to satisfy different needs of different customers, from abroad and solutions to customers, inquiry bargaining.
Manager assistant: complete weekly/monthly report regularly, and complex reports, Sorting data, analyze the market sale, help managers make the dynamic speech materials (PPT); etc. Self-study and research and training of system function, Planning group clients; Management office and other sizes.
3.
Customer service commissioner (customer service are) : answer telephone consultation inquiry, arrange booking with primary complaints. Contact the customer handling difficult a problem.
Big customer service commissioner (are) : treatment ought. Big customer consultation, from the start to take all claims. Follow customer request regular follow-up report finished goods with customers and keep. Maintain good relationship between.
Customer complaints handling complaint: listen, appease customer complaints, and inquires discontent about events, reasonable solution for collection service failure case. Find loopholes, process, analysis to improve management.
Credit control agent (at) : consolidation, answer customers about bill invoice, bill of accounts receivable, responsible for the company's financial statements, making simple processing accounts timely verification.

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